EFFECTIVE COMMUNICATION- A GUIDE TO A POSITIVE HEALTH AND SAFETY PRACTICE PART II VERBAL COMMUNICATION This is a method of relaying information through speech or word of mouth. It is the most common and popular means of communication. It is used in the workplace for information dissemination, training sessions, meetings, interviews etc. It is however important that the information being communicated should be clear and easily understandable, vital information should not be lost in transient also which may jeopardize the entire communication process. It is also vital that recipient indicate their understanding and information to be communicated back to the communicator as well with questions like; Did you say……?, My response is ………?. Common barriers to effective verbal communication are as follows: Level of understanding and IQ of the recipient Physical and psychological condition of the recipient Language and dialect of the communicator Use of technical language...
Thought for the day!!! After resolving to work safely this year with a safety mindset and resolution to choose safety at all time, how will you respond to an emergency at your workplace ? What is workplace emergency? A workplace emergency is a sudden unexpected crisis in you place of work (usually involving danger) that requires immediate action. An emergency procedure is a written set of instructions that outlines what workers and others at a workplace should do in an emergency. All employees at every workplace must always know what to do in an emergency. Adequate information and awareness of the company’s emergency response plan or procedure is of utmost priority and importance. This usually ensures that risk to life and revenue loss is adequately minimized. Workplace emergency plan usually involve the following: In the event of an emergency, do the following: Arrange for evacuation of employees Render First Aid Salvage and r...
Advanced English Dictionary defines choice as an act of or selecting or making decisions. As we continue our safety moments this week, our emphasis today still goes to the employee WHO HAS THE POWER AND THE FINAL AUTHORITY TO CHOOSE safety and wellbeing ABOVE ALL. A new working year is here with a myriad of choices to make during the course of doing our various works. These choices could either be beneficial or detrimental to our personal safety and wellbeing. Studies have shown that the three most common factors affecting employee’s decisions or choices are in the acronym- MAP : M OTIVATION- The driving force behind the way a person acts or the way in which people are stimulated to act A TTITUDE- The tendency to behave in a particular way or certain situation. P ERCEPTION – This is the way in which a person believes or understands a situation. EMPLOYEES’ BEHAVIOR SHOULD ALWAYS BE SAFETY GUIDED, THEIR DRIVING FORCE SHOULD ENHANCE S...
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